Frequently Asked Questions

Get answers to your questions! 

Browse our Frequently Asked Questions (FAQs) to find quick and easy answers to common inquiries about ordering, shipping, returns, products, your account, and more. If you can’t find the answer you’re looking for, feel free to contact us!

Placing an order on our website is easy! Simply browse our products, add items to your cart, and follow the checkout process. You can create an account for a faster checkout experience or check out as a guest.
We accept most major credit cards, debit cards, USSD, and secure online payment options
Shipping costs are calculated based on your order total and delivery location. You can see the estimated shipping cost during checkout.

Delivery times vary depending on your location and chosen shipping method. You will see estimated delivery times during checkout and receive a tracking number once your order ships.

We offer a 5-day return policy for most items. You can find detailed information about our return policy on our website.

 We provide size charts for most of our products. You can find them on the product pages. If you’re unsure about sizing, please feel free to contact us for assistance. 

We use high-quality materials in all our products. You can find specific material information on the product description pages.

Creating an account is easy! Simply click on the “Create Account” link on our website and follow the instructions.

You can update your account information by logging in to your account and visiting the “Account Settings” page.

Yes, your information is secure. We use industry-standard security measures to protect your personal information.

Yes, we offer worldwide delivery services.
Unfortunately, we do not provide this option at the moment.
Yes, except for handcrafted products, which may have slight variations in the final product.
Worldwide Shipping

We deliver our products to customers all over the globe.

Best Quality

We offer products made with the finest materials and craftsmanship.

Best Offers

Find unbeatable prices and exciting deals on our website.

Secure Payments

Your payment info is protected with the latest security measures.

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Welcome to Wellington Wears. Your satisfaction is our concern. How can we be of help?

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